Privacy Policy

1. Introduction

This Privacy Policy explains how Clinivopro processes personal data on behalf of its clients, in accordance with the General Data Protection Regulation (GDPR).

2. About Us

Clinivopro provides services related to patient communication and digital marketing for physiotherapy clinics.

3. Personal Data We Process

On behalf of our clients, we may process the following categories of personal data:

  • Name

  • Phone number

  • Email address

4. Purpose of Processing

Personal data is processed for the following purposes:

  • Sending SMS and email communications

  • Responding to and following up on inquiries

  • Conducting marketing activities on behalf of the clinic

5. Legal Basis for Processing

Processing of personal data is carried out on the basis of:

  • Consent obtained by our clients, or

  • Other lawful bases in accordance with applicable data protection legislation, including the GDPR

6. Roles and Responsibilities

  • Our clients (physiotherapy clinics) act as data controllers

  • Clinivopro acts as a data processor and processes personal data solely in accordance with documented instructions from the data controller

7. Sharing of Personal Data

Personal data is not shared with third parties except where necessary to deliver our services. This may include:

  • SMS distribution providers

  • Advertising and marketing platforms

All third-party providers are subject to appropriate data processing agreements.

8. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined above, or as agreed with the client, and in accordance with applicable legal requirements.

9. Data Subject Rights

Individuals have the following rights under applicable data protection laws:

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

Requests regarding these rights should be directed to the relevant data controller (the clinic).

10. Contact Information

For any questions regarding this Privacy Policy or our data processing practices, please contact:

Email: contact@clinivopro.com
Phone: +47 906 08 333